FAQ

  • We offer a variety of evergreen gift trees including American Arborvitae, Arizona Cypress, Canadian Hemlock, Colorado Blue Spruce, Eastern Red Cedar, Leyland Cypress, Norway Spruce, and White Pine. Not all tree types are available all year long.

    Please keep in mind that since this is a living product, each gift tree will be unique and will not look exactly alike. Also, please remember that trees go through seasonal changes so each variety will change its look depending on the time of year.

    To learn more about these varieties, please visit Little Sap tree types page.

  • We will choose a tree variety that is appropriate for the USDA Plant Hardiness growing zone it is being shipped to.

    We prefer to choose the variety so that we can select the very best from what is available at the time, but if you have a particular preference, we will do our best to accommodate it. You can request the tree type in the notes section during checkout.

    To learn more about USDA Plant Hardiness Zones visit their website.

  • Yes, we can make changes to the name or shipping address. Just send us the changes in an email.

    Please note - we can only make changes in our third-party shipping program. We cannot make changes on your order since that information is protected by Squarespace (our host site).

  • We do include basic care instructions. We also provide a link to our care page that provides more detail.

    All of our tree seedlings can be planted in a container for a few years until a more permanent growing location is determined. All of our gift trees should be planted or kept outdoors in a container, even in winter. They will not survive indoors.

  • Yes, our gift trees can be planted in a container and kept outside until spring. They can survive in an adequately sized pot for several years. Please see the care section on our website for more details.

  • We do not ship to Canada.

    Because our tree seedlings come with their own soil plugs, each tree would have to be individually inspected and certified before being shipped internationally. The cost for the inspection and certification is many times more than the cost of the gift itself.

  • As you can probably imagine, we send out a lot of memorial gift trees and customers ask us - when is the best time to send a memorial gift tree? Ultimately, it’s up to you. Some people want them sent immediately, to arrive in time for a funeral or memorial service. Our favorite time to send a memorial tree is a week or two after the service, or even later. When there is a loss, it’s natural to want to respond immediately, to let friends or family members know that we are thinking of them. But the truth is, loss is overwhelming, and there is so much going on in the first days and weeks. But don’t think too much about it! And especially, do not worry! Ultimately we tell people, trust that your gift will arrive at just the right time.